1. The information we collect and how we use it
When you register your details on our Site, as a minimum we need to know your full name and email address. Depending on the level of service you require us to deliver now or in the future, we may also need to collect your postal address and telephone number.
The information collected through the Site will be shared with our partner agencies within NEP so that they can respond to your interest in specific services. The information may also be shared with agencies delivering services on our behalf or as selected delivery partners.
We may use your information to contact you in the case of an emergency or if we are experiencing problems with our Site or any services or goods you have requested from either third parties or ourselves.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our Site and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. Where you have opted in, we or our agents and sub-contractors may contact you to ask you for your feedback and comments on our services or those of our delivery partners.
We may also wish to provide you with information about special features of our Site or any other service or products we think may be of interest to you. If you decide at any time that you would rather not receive this information, please send an email message confirming that you do not wish to be sent such information to firstname.lastname@example.org
We may provide your information to carefully selected third parties whose products and services we believe may be of interest to you. If you do not wish to be contacted in this way please send an email message confirming this to email@example.com
We may collect data from you via data capture devices using cookies and studying which pages you have visited most frequently.
A cookie is a file that is placed on your computer by another computer on the Internet to enable that computer to know when you are using a particular web site.
If you refuse to accept cookies from our site this will not affect your use of our Site. We do not use details relating to a particular computer's Internet Protocol address in order to administer the Site or to otherwise track the movement of users through the Site.
We record certain information regarding use of our Site. This information is used solely to enable us to administer our Site, to rectify errors and to hold details of a user who has added to or amended information in a particular archive.
3. How we protect your information
The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy. We use our best efforts to protect your information off-line: Your information will be stored and used in accordance with the current prevailing legislation - access to it will be on a need to know basis.
We keep your information confidential. Our internal procedures are governed by the Data Protection Act and cover the storage, access and disclosure of your information.
Our Site may contain links to other web sites. We are not responsible for the privacy practices of the owners and operators of these sites. We therefore encourage you to read the privacy policies on each site to which you are asked to submit personal information.
4. Sale of business
If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to us changes, for example if you change your email address, please inform us of the correct details by sending an email to firstname.lastname@example.org. If you wish to cancel your registration please let us know by sending an email to email@example.com
6. Your consent
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
7. How to contact us